What types of pet food products are available?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens), curated dry pet food, and functional pet treats tailored to meet global needs.
How is the quality and safety of the pet food ensured?
The factory is certified by ISO, HACCP, and other standard certificates. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by third-party professional labs.
Is it possible to customize formulas or packaging?
Yes, product adaptation support is offered. We can work to refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
Are the raw materials sourced from reliable suppliers?
Yes. Partner facilities use raw materials from qualified suppliers with traceability records covering meat, grains, and additives. Raw material certificates are checked regularly for nutrition and safety.
What is the minimum order quantity (MOQ)?
The MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases; for customized products, the minimum is discussed based on production feasibility.
What kind of after-sales support is provided?
Our team responds within 24 hours to issues such as delivery damage or quality concerns. We work to resolve problems by arranging replacements or refunds based on the specific situation.