What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (formulas for senior pets, puppies/kittens), carefully curated dry pet food, and functional pet treats.
How is the quality and safety of the pet food ensured?
Our facility is certified by ISO, HACCP, and other standards. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by professional labs, ensuring safety and nutritional compliance.
Is it possible to customize pet food formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
Do you source raw materials from reliable suppliers?
Yes. Partner facilities are required to use raw materials from qualified suppliers with traceability records covering meat, grains, and additives to ensure product nutrition and safety.
What is the minimum order quantity (MOQ) for cooperation?
Our MOQ is flexible. For regular products (e.g., standard wet food), the MOQ is typically 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
What kind of after-sales support is provided?
If you encounter issues such as product damage during delivery or quality concerns, our team will respond within 24 hours to resolve problems, including arranging replacements or refunds.