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Frequently Asked Questions
What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food, carefully curated dry pet food, and functional freeze-dried treats tailored to meet global pet owners' needs.
How do you ensure the quality and safety of the pet food?
Our production facilities are certified by ISO, HACCP, and other international standards. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer comprehensive OEM/ODM support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) and adjust packaging sizes or designs to match your specific market.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products, the MOQ typically starts from 10 cases; for customized products, we can discuss a reasonable minimum based on production feasibility.
What is the typical delivery time for orders?
Delivery time depends on location and volume. Generally, we coordinate logistics to deliver within 4–8 weeks post-production and quality inspection.
What kind of after-sales support is provided?
If you encounter any issues regarding product damage or quality concerns, our team will respond within 24 hours to resolve the problem, including arranging replacements or refunds.
Curipaw Pet
