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Frequently Asked Questions
Where is your production base located?
We are based in China, operating since 2015, serving markets in Southeast Asia, Mid East, and Eastern Asia.
How do you ensure the quality of the pet treats?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment to ensure the highest quality.
What products can I purchase from you?
We offer a wide range of products including Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, and various pet accessories like harnesses and bowls.
Do you support custom branding?
Yes, we accept OEM and ODM orders, allowing for customized logos and packaging designs to meet your specific brand requirements.
What are your accepted payment and delivery terms?
We accept various delivery terms including FOB, CFR, CIF, and EXW. Payments can be made via T/T, L/C, or Western Union in major currencies like USD, EUR, and CNY.
What makes your beef tendons unique?
Our beef tendons are all-natural, high in protein (65%), and rich in glucosamine and chondroitin, making them excellent for a dog's hip and joint health.