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Frequently Asked Questions
1. Why choose our pet treats?
We utilize a professional designing team, strict quality control systems, and competitive pricing. With over 10 years of experience, we ensure the highest standards for pet nutrition.
2. Do you offer OEM or private label services?
Yes, we provide full OEM/ODM services. You can customize the brand, label, scent, ingredients, and packaging to meet your specific market needs.
3. What is the typical response time for inquiries?
We aim to respond to all inquiries within 12 hours. For urgent matters, you may reach out via our official communication channels for a faster response.
4. Are there discounts available for large orders?
Yes, we provide the best possible pricing based on the order volume. Our general policy is that larger quantities qualify for more competitive pricing.
5. What are the health benefits of these sausages?
Our sausages are high in protein and low in fat. They are designed to supplement daily nutrition, promote healthy skin and hair, and serve as an effective reward for training.
6. What is the shelf life and storage requirement?
The product has a shelf life of 24 months (2 years). It should be stored in a cool, dry place away from direct sunlight to maintain its freshness and nutritional value.