We mainly provide high-quality pet food solutions, with a key focus on wet food (formulas for senior pets, puppies/kittens), carefully curated dry food, and functional pet treats.
QHow is the quality and safety of the pet food ensured?
Our facilities are certified by ISO, HACCP, and other global standards. Every product undergoes multi-layered checks, from ingredient selection to third-party lab testing before delivery.
QIs it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) and adjust packaging designs or sizes to match your specific market needs.
QAre raw materials sourced from reliable suppliers?
Absolutely. We require raw materials from qualified suppliers with full traceability records for meat, grains, and additives to ensure consistent nutrition and safety.
QWhat is the typical minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products like standard wet food, it is typically 10 cases. For customized products, we discuss minimums based on production feasibility.
QWhat kind of after-sales support is provided?
If you encounter issues such as shipping damage or quality concerns, our team responds within 24 hours to arrange replacements or refunds as necessary.