Frequently Asked Questions
How is the quality of the pet food guaranteed?
We maintain strict quality control by always providing a pre-production sample before mass production and conducting a final inspection before every shipment.
What types of pet products can I purchase?
We offer a wide range of products including Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Pet Harnesses, Leashes, Litter boxes, Treadmills, and Pet bowls.
Do you offer OEM and ODM services?
Yes, we accept both OEM and ODM orders, allowing for customized logos and specialized packaging designs to meet your brand's needs.
What payment methods and currencies are accepted?
We accept payments via T/T, L/C, and Western Union. Accepted currencies include USD, EUR, CAD, AUD, GBP, and CNY.
What are the available delivery terms?
We support multiple delivery terms including FOB, CFR, CIF, EXW, FAS, and FCA to accommodate different logistics requirements.
What languages does your service team support?
Our professional team can assist you fluently in both English and Chinese.