?What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on wet food (e.g., formulas for senior pets, puppies/kittens), carefully curated dry pet food, and functional pet treats.
?How is the quality and safety of the pet food ensured?
Our manufacturing facilities are certified by ISO, HACCP, and other international standards. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by professional labs.
?Is it possible to customize pet food formulas or packaging?
Yes, we offer product adaptation support. Based on your needs, we can refine formulas (e.g., hypoallergenic options) or adjust packaging designs to match your target market.
?Do you source raw materials from reliable suppliers?
Yes. All raw materials come from qualified suppliers with traceability records covering meat, grains, and additives, ensuring consistent nutrition and safety.
?What is the minimum order quantity (MOQ) for cooperation?
MOQ is flexible. For regular standard products, the MOQ is typically 10 cases; for customized products, we discuss minimums based on production feasibility.
?What kind of after-sales support is provided?
Our team responds within 24 hours to resolve any issues, including delivery damage or quality concerns, through replacements or refunds as per the situation.