Frequently Asked Questions
How do we guarantee the quality of our pet treats?
We always provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest standards.
What types of pet products can you buy from us?
Our range includes Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Pet Harnesses, Leashes, Litter boxes, and various accessories.
Why choose our products over other suppliers?
Founded in 2015, we are a specialized enterprise focused on the professional processing and sales of high-quality pet food and supplies.
What delivery and payment terms are accepted?
We accept various delivery terms including FOB, CFR, CIF, EXW, FAS, and FCA. Accepted payment currencies include USD, EUR, CAD, AUD, GBP, and CNY via T/T, L/C, or Western Union.
Do you offer OEM and ODM services?
Yes, we provide full OEM and ODM services, allowing for customized branding with the customer's logo and specific packaging designs.
What languages does your service team speak?
Our team is proficient in English and Chinese to ensure smooth communication and service for our international clients.