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Frequently Asked Questions
1. How do you guarantee product quality?
We always provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure the highest quality standards.
2. What types of pet products can I purchase from you?
We offer a wide range of products including Cat Food, Dog Food, Pet Freeze-Dried treats, Pet Wet Food, Cat Litter, Harnesses, Leashes, Litter boxes, and various pet accessories.
3. Why should I choose your services over other suppliers?
Established in 2015, our company focuses on professional pet food processing and sales, providing expert solutions for private pet enterprises and retailers.
4. What delivery and payment terms are accepted?
We accept various delivery terms including FOB, CFR, CIF, EXW, FAS, and FCA. Payment can be made via T/T, L/C, or Western Union in currencies such as USD, EUR, CAD, GBP, and CNY.
5. Do you offer OEM and ODM services?
Yes, we fully support OEM and ODM services, allowing for customized logos and packaging designs to meet your specific brand requirements.
6. What is the typical shelf life for your cat treats?
Our Diced Beef Flavor Soft Cat Treats have a shelf life of 18 months when stored properly.