What types of pet food products do you focus on?
We mainly provide solutions for high-quality pet food, with a key focus on pet wet food (e.g., formulas for senior pets, puppies/kittens), dry pet food, and functional pet treats.
How is the quality and safety of the pet food ensured?
Our factory is certified by ISO, HACCP, and other standards. Every product undergoes multi-layered checks: from ingredient selection to pre-delivery testing by professional labs.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) or adjust packaging sizes and designs to match your specific market requirements.
Are raw materials sourced from reliable suppliers?
Yes. Partner facilities are required to use raw materials from qualified suppliers with full traceability records covering meat, grains, and additives.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products, it is typically 10 cases; for customized products, we discuss a reasonable minimum based on production feasibility.
What kind of after-sales support is provided?
If you encounter issues such as product damage or quality concerns, our team will respond within 24 hours to resolve problems, including arranging replacements or refunds.