Frequently Asked Questions
1. What is your business background?
We are a professional team specializing in pet food and supplies since 2015. Our market reach includes Southeast Asia, East Asia, and the Middle East, with a dedicated team ensuring efficient operations.
2. How do you guarantee product quality?
Quality is our priority. We always provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure standards are met.
3. What products can we purchase from you?
We offer a wide range of products including Cat Food, Dog Food, Pet Freeze-Dried treats, Wet Food, Cat Litter, Harnesses, Leashes, Treadmills, and various pet accessories.
4. Why choose your company over other suppliers?
Since 2015, we have focused exclusively on pet food processing and sales. Our specialized expertise and commitment to private enterprise values allow us to provide superior service and reliability.
5. What delivery and payment terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, and FAS. Payment can be made via T/T, L/C, or Western Union in multiple currencies such as USD, EUR, CAD, AUD, GBP, and CNY.
6. Do you offer OEM/ODM services?
Yes, we specialize in OEM and ODM services. We can customize products with your specific logo and packaging design to meet your brand's requirements.