Q1: Can the plush toys be fully customized?
Yes, as an OEM factory, we specialize in customization. You can customize the material, filling, size, color, and logo (printing or embroidery).
Q2: What is the typical sample cost and time?
Sample charges usually range from $80–$150 USD per design depending on complexity. The process typically takes 3–5 working days.
Q3: What is your Minimum Order Quantity (MOQ)?
Normally, the MOQ is 2,000 PCS per design. For new clients, we can accept a trial order of 1,000 PCS per design.
Q4: Which safety standards do your products comply with?
Our plush toys comply with global safety regulations including EN71, ASTM, CPSIA, and CCPSA. We also cooperate with BV Testing Lab for professional certification.
Q5: What are the available payment terms for mass production?
We usually accept T/T (30% deposit, 70% before release) or L/C for larger orders. PayPal and Western Union are accepted for sample charges only.
Q6: Which shipping options do you provide?
We offer sea shipping, air shipping, and express services (DHL, TNT, UPS, FedEx). Most shipments are handled via Shanghai port for efficiency.