Frequently Asked Questions
Who are we and where are we based?
We are based in China and have been operating since 2015. We specialize in pet food processing and supply globally to markets in Southeast Asia, the Middle East, and Eastern Asia.
How is product quality guaranteed?
Quality is our priority. We always provide a pre-production sample before mass production and conduct a final inspection before every shipment to ensure standards are met.
What types of products can I purchase?
We offer a wide range of pet products including Cat Food, Dog Food, Freeze-Dried treats, Wet Food, Cat Litter, and various pet accessories like harnesses, leashes, and bowls.
Do you offer OEM or ODM services?
Yes, we accept both OEM and ODM orders. We can customize products with the customer's logo and packaging design to meet specific brand requirements.
What are the accepted payment and delivery terms?
We accept various delivery terms including FOB, CFR, CIF, and EXW. Accepted payment methods include T/T, L/C, and Western Union in multiple currencies such as USD, EUR, and CNY.
Why should I choose your company over other suppliers?
Founded in 2015, we have a dedicated focus on professional pet food processing and high-quality pet supplies sales, ensuring expertise and reliability in every product we deliver.